Shipping Policy
Shipping Policies
Here are our estimated shipping delivery times after your order ships:
USA: 3-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 2 to 14 business days of ordering. Most of our products are made specially for you one at a time. Printed right here in the US made just for your order. This process starts as soon as you place your order and may have a processing time of 2 to 14 days before it ships. We appreciate your patience and know that you will appreciate the high quality of the product and the beauty of the design itself as well as the craftsmanship that goes into creating and making our designs a reality.
Multiple Items: When ordering multiple items your order may arrive in more then 1 package depending on where you are from and what distribution center your order is fulfilled at. As well as what kind of product you ordered. AOP Cut & Sew products generally take a little longer because they are hand cut and sewn one at a time. Your items may not always arrive at the same time. But no worries rest assured your items will be sent out as soon as they are ready and you will receive tracking confirmation via the e-mail address you provided and or text alert.
International shipping:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived: If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address.
If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at: (transcendingtruth@yahoo.com) making sure you quote your order number. We'll see what can be done.